How You Can Use And Abuse Twitter

Last week we looked at various aspects of social media. One of the “cons” was the need for CONversation. This is none more true than on Twitter, where you can tweet to the whole world, or send a tweet to one individual person.

It was @davegorman the comedian, if I remember rightly, who retweeted a few weeks ago that you should only ever [...read more...]

How You Can Use And Abuse Social Media

Every now and then I hear a presentation that is spot on and extremely valuable.

This week I saw Mark Lee do a talk titled “How Accountants Can Use And Abuse Social Media”. But the talk could easily have been for anyone in business. [...read more...]

Twitter Tips for Newbies, Noobs and the More Experienced

I’m often asked how to use Twitter. Carol Vorderman recently tweeted a question about who can see the messages ("tweets") she sends to specific people. So here are a few tips on this and other subjects.

These tips apply whether you are tweeting in a business or personal capacity, and are for the more experienced as well as for newbies: [...read more...]

Social Media – The Power and the Groups (LinkedIn & new on Facebook)

This week Facebook launched some new functionality. They've trumpeted the fact that you own your data on Facebook, and can now extract all your data to transfer to a rival service (at least in theory). You can also see more clearly what data is being passed to external applications. But of more interest to businesses is the new “Groups” functionality, that replaces a more simplistic “Old Groups” facility. [...read more...]

Customer Generated Comments - Blessing or Curse?

We discussed a business using location services such as FourSquare a couple of weeks ago, I mentioned that they are great when people comment positively about you to spread a good word.

But whether you are a venue or another type of business, what if there are any negative comments? [...read more...]